{"id":1960,"date":"2025-06-17T10:56:49","date_gmt":"2025-06-17T02:56:49","guid":{"rendered":"https:\/\/sportpro.cc\/?p=1960"},"modified":"2025-06-17T10:56:49","modified_gmt":"2025-06-17T02:56:49","slug":"health-insurance-denials-prior-authorization-delays-and-patient-struggles-the-tennant-familys-battle-with-cancer-care-access","status":"publish","type":"post","link":"https:\/\/sportpro.cc\/?p=1960","title":{"rendered":"Health Insurance Denials, Prior Authorization Delays, and Patient Struggles: The Tennant Family\u2019s Battle with Cancer Care Access"},"content":{"rendered":"\n<p><strong>Tags: health insurance denial, prior authorization, cancer treatment delays, patient advocacy, medical necessity, histotripsy, healthcare policy reform, insurance appeals process, West Virginia healthcare, UnitedHealthcare, Medicare Advantage, ACA impact, medical fraud prevention, access to care<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">A Life on Hold: Cancer Diagnosis Meets Bureaucratic Resistance<\/h3>\n\n\n\n<p>In 2023, Eric Tennant of Bridgeport, West Virginia, was diagnosed with advanced bile duct cancer that had already metastasized to his bones. Weighing just 97 pounds, doctors gave him a bleak prognosis. However, after two years of aggressive chemotherapy, his condition stabilized enough to consider a new hope: <strong>histotripsy<\/strong>, a noninvasive liver tumor treatment that could potentially give him more time\u2014and quality of life.<\/p>\n\n\n\n<p>But a new battle began: <strong>his health insurer refused to cover the procedure<\/strong>, labeling it \u201cnot medically necessary.\u201d<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u201cNot Medically Necessary\u201d: The Barrier to Critical Care<\/h3>\n\n\n\n<p>Although Tennant\u2019s oncologist approved the procedure, his insurer\u2014West Virginia\u2019s Public Employees Insurance Agency (PEIA)\u2014denied the claim. The family appealed four times. Each attempt was rejected, citing lack of sufficient evidence and classifying the treatment as \u201cexperimental.\u201d<\/p>\n\n\n\n<p>This experience reflects a widespread problem across the U.S. healthcare system, where <strong>millions of prior authorization denials<\/strong> each year block patient access to needed treatments, even when medically recommended.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">A System Built for Denial?<\/h3>\n\n\n\n<p><strong>Prior authorization<\/strong> is designed to control healthcare costs, reduce fraud, and protect patients. But critics argue it often delays or denies legitimate care, especially for those with life-threatening conditions. In many cases, <strong>patients are left fighting an appeals system that is complex, opaque, and unaccountable<\/strong>.<\/p>\n\n\n\n<p>Dr. Jay Pickern, a health services professor, notes that insurers operate as profit-driven businesses: \u201cAt the end of the day, they\u2019re not in the business of getting people better. They\u2019re in the business of saving money.\u201d<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">The Tennants\u2019 Emotional and Financial Toll<\/h3>\n\n\n\n<p>As Eric\u2019s health declined, his wife Rebecca described the appeals process as \u201ca big mess,\u201d marked by endless paperwork, phone calls, and frustration. She felt abandoned by a system that should have been helping them, not hindering them:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThey\u2019re like, not accountable to anyone.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>After relentless pressure\u2014and inquiries from news organizations\u2014PEIA <strong>reversed its decision<\/strong>, calling it \u201ca rare and exceptional situation.\u201d But by that point, <strong>Eric was too sick for histotripsy<\/strong>. The months lost to administrative delays may have cost him his chance at treatment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Growing Public Pressure, Limited Policy Reform<\/h3>\n\n\n\n<p>While isolated reversals like Tennant\u2019s happen, systemic change remains elusive. Some states like <strong>Virginia and North Carolina have passed new laws<\/strong> to speed up authorization timelines or require specialists to review appeals. At the federal level, upcoming rules aim to streamline prior authorization for Medicaid and Medicare Advantage patients\u2014but <strong>employer-sponsored plans remain largely unaffected<\/strong>, leaving out nearly half of insured Americans.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Other Stories, Same Struggles<\/h3>\n\n\n\n<p>The Tennants are not alone:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Alexander Schrift<\/strong>, 35, died shortly after his insurer denied a potentially life-extending drug.<\/li>\n\n\n\n<li><strong>Sheldon Ekirch<\/strong>, 30, faced chronic pain without covered treatment, forcing her family to dip into retirement savings.<\/li>\n\n\n\n<li><strong>Jeff Hall<\/strong>, 51, believes limits on his rehabilitation coverage after developing Guillain-Barr\u00e9 Syndrome worsened his condition and extended his recovery by months.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">A System That Isn\u2019t Designed for the Sick<\/h3>\n\n\n\n<p>As prior authorization becomes more widespread, critics say it\u2019s being weaponized to <strong>withhold care, pad insurer profits, and undermine doctor-patient trust<\/strong>.<\/p>\n\n\n\n<p>Rebecca Tennant, looking back on her husband\u2019s ordeal, summed up the emotional toll:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cTime is precious. They know he has stage 4 cancer, and it\u2019s almost like they don\u2019t care if he lives or dies.\u201d<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Hope vs. Delay<\/h3>\n\n\n\n<p>Though Eric Tennant is no longer considered a viable candidate for histotripsy due to recent health setbacks, his family still hopes his condition might improve enough to revisit the option. Meanwhile, <strong>scans scheduled for July will determine the cancer\u2019s progression<\/strong>, offering either a slim second chance\u2014or another round of hard decisions in a system that too often leaves the sick with little recourse.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tags: health insurance denial, prior authorization, cancer treatment delays, patient advocacy, medical necessity, histotripsy, healthcare policy reform, insurance appeals process, West Virginia healthcare, UnitedHealthcare, Medicare Advantage, ACA impact, medical fraud prevention, access to care A Life on Hold: Cancer Diagnosis Meets Bureaucratic Resistance In 2023, Eric Tennant of Bridgeport, West Virginia, was diagnosed with advanced [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"saved_in_kubio":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1960","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/sportpro.cc\/index.php?rest_route=\/wp\/v2\/posts\/1960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sportpro.cc\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sportpro.cc\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sportpro.cc\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sportpro.cc\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1960"}],"version-history":[{"count":1,"href":"https:\/\/sportpro.cc\/index.php?rest_route=\/wp\/v2\/posts\/1960\/revisions"}],"predecessor-version":[{"id":1961,"href":"https:\/\/sportpro.cc\/index.php?rest_route=\/wp\/v2\/posts\/1960\/revisions\/1961"}],"wp:attachment":[{"href":"https:\/\/sportpro.cc\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sportpro.cc\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sportpro.cc\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}