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Patients Report Severe Injuries After Cosmetic Procedures
Following a distressing cosmetic surgery, Erin Schaeffer experienced fluid leaking from an open stomach wound days later. After undergoing a tummy tuck and liposuction at Sono Bello’s Jacksonville location, the 37-year-old UPS training manager spent a week in a Florida hospital fighting a serious infection. Scars linger on her body, and she now claims in a lawsuit that an underqualified obstetrician-gynecologist performed the surgery, causing intense pain she likened to being “skinned alive.”
Legal Action Against Sono Bello and Surgeon
Schaeffer and her husband, Jonathan, have filed a lawsuit in Duval County Circuit Court against Sono Bello and surgeon Manuel Herrera, alleging Herrera lacked proper training for the skin and fat removal procedure. The suit highlights inadequate care leading to her suffering. Sono Bello and Herrera have jointly denied the claims, with Robert Centeno, the company’s East region medical director, defending their surgeons’ “rigorous training.”
Rising Concerns in the Cosmetic Surgery Industry
Backed by private equity, Sono Bello leads the growing U.S. body-contouring market, valued at over $22 billion in 2024, offering procedures like “Mommy Makeovers” costing up to $20,000, often financed with high-interest credit. However, a joint investigation revealed numerous malpractice lawsuits against Sono Bello and similar chains, including 12 wrongful death cases in seven years, accusing them of employing minimally trained doctors and ignoring life-threatening complications.
Allegations of Negligent Practices
Patients claim these chains hire physicians with limited cosmetic surgery experience, fail to address infections, and use aggressive sales tactics that downplay risks. Critics like Sean Domnick, a Florida attorney, warn that the promised transformations often come with risks outweighing benefits. Centeno counters that Sono Bello aims to enhance patients’ lives, with over 90% reporting satisfaction.
Questionable Surgeon Qualifications and Compensation
Court documents reveal Sono Bello surgeons, including Herrera—who won a 2023 “New Talent Award”—undergo a six-to-eight-week fellowship rather than extensive cosmetic training. Herrera, a board-certified OB-GYN, admitted prior limited knowledge of body sculpting before the program. Some surgeons earn more for operating on high-BMI patients, increasing complication risks, a practice criticized by experts like Mark Domanski.
Lack of Regulatory Oversight
Unlike drugs or devices, cosmetic surgeries lack a centralized FDA complaint database, leaving oversight minimal as chains expand. Sono Bello limits procedures to mastered techniques like liposuction but faces over 60 malpractice cases since 2013, settling three of four wrongful death suits since 2018.
Patient Experiences and Financial Burdens
Schaeffer’s procedure involved Xanax and oxycodone, with lidocaine anesthesia, yet she endured unbearable pain, begging to stop. Post-surgery, Herrera couldn’t arrange hospital care due to lacking local privileges. Similarly, Marissa Edwards faced sepsis after Sono Bello surgery, alleging ignored warning signs, while Shirley Webb’s case highlighted high-BMI risks, both settled confidentially.
Industry Practices and Patient Warnings
High-BMI patients, like Schaeffer (BMI 36) and Edwards (BMI 41), report devastating outcomes despite Sono Bello’s claim of manageable risks up to BMI 42. Patients face steep bills—Schaeffer pays $420 monthly on a $19,838 loan—often after aggressive sales pitches. Experts urge thorough research and consultations, cautioning against rushed decisions driven by marketers rather than surgeons.
Conclusion: A Call for Caution
Schaeffer, now wary, advises others to distrust initial promises, reflecting on her worsened condition post-surgery. With limited oversight and rising lawsuits, the cosmetic surgery boom demands greater scrutiny and patient diligence.
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